Refund Policy
This policy explains how StandFor handles Stand Pass purchases, refund requests, and payment issues.
Effective date: June 6, 2026
1. Stand Pass purchases
StandFor is operated by MyJobray. Stand Passes are reusable participation passes for StandFor features. They are delivered to your StandFor account after Paddle confirms payment through a signed webhook.
2. Refund window
Customers may request a refund within 14 days of purchase. If local consumer law provides a longer or non-waivable refund or withdrawal right, that legal right applies.
3. Payment issues
If a duplicate payment was made, a payment was accidental, or purchased Stand Passes were not credited after Paddle confirmed payment, contact us so we can investigate and help resolve the issue.
4. How to request a refund
Email zzhaozi1@gmail.com with your StandFor account email, approximate purchase date, amount, and reason for the request. Do not send card numbers, security codes, passwords, or full payment credentials.
5. Processing
Refunds are processed through Paddle or the applicable payment processor. Timing depends on the processor and your bank or payment method provider.
6. Related policies
This policy should be read with our Terms of Service and Privacy Policy.